Terms & Conditions
Welcome to the Lifestyle Eco Lodges Europe Ltd. website.
By accessing and using this website, as well as engaging with us through email, telephone, or our contact forms, you agree to the following terms and conditions. If you do not agree, please do not use this website.
Definitions
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Conditions: Refers to these terms and conditions along with any Special Conditions.
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Product: Refers to any capsule home or eco-lodge promoted through our website, social media, exhibitions, or other marketing channels utilized by Lifestyle Eco Lodges Europe Ltd.
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Product Description: The section of the Website where specific terms and conditions related to each Product are detailed.
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Special Conditions: Specific terms and conditions detailed in the Product Description.
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Users: Refers collectively to those who use the Website.
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Personal Information: Information you provide during the booking process.
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We/Us: Refers to Lifestyle Eco Lodges Europe Ltd.
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Website: Refers to the website at www.lifestyleecolodges.homes or any URL that may replace it.
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Cookies: Small text files placed on your computer by our Website to store session information and identify your computer.
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United Kingdom: Refers to England, Wales, Scotland, Northern Ireland, and the Channel Islands.
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You: Refers to any user of this Website.
General Terms
Intellectual Property and Right to Use
All copyrights, trademarks, and other intellectual property rights associated with materials on this Website remain vested with us. You are allowed to use this material only as authorized by us.
You may use the content on the Website for personal, non-commercial purposes only. Downloading content is permitted for purposes such as making a purchase, but only onto one computer’s hard drive. Any other use, including copying, distributing, or creating derivative works, is strictly prohibited.
Compliance with Laws
You agree to use this Website in a lawful manner and comply with all applicable laws, statutes, and regulations.
Lifestyle Eco Lodges Europe Ltd. adheres to GDPR regulations. Customers may opt into our mailing list and can update their consent preferences at any time by emailing us at info@lifestyleecolodges.homes or clicking the unsubscribe link in our emails.
Data Retention
We retain your data, including your name, email, phone number, and postal address, for the following purposes:
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Name: Used to address correspondence.
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Email: We may email you in response to inquiries, and if you opt-in, to share news, industry insights, and inspiration.
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Phone Number: Collected optionally to contact you if requested.
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Postal Address: Used to send brochures if requested.
Our policy is to retain customer data for two years from the date of the last interaction. If there is no activity within two years, your data will be deleted unless you have opted into our mailing list, in which case, your email will be retained for marketing purposes until there is no activity for two years.
Data is collected through our website's “Contact Us” page, at trade shows, through surveys, or referrals. You will only be added to our email list if you opt-in.
Limitation of Liability
We do not warrant that the Website will meet your expectations or be error-free. We are not liable for any content loss or errors encountered on the Website.
To the fullest extent permitted by law, we disclaim all warranties related to our Products. This does not affect your statutory rights.
We will not be liable for:
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Economic losses (e.g., lost profits, business, or savings)
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Loss of goodwill or reputation
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Any indirect or special losses arising out of the use of the Website or under these Conditions.
Nothing in these Conditions limits our liability for death or personal injury caused by our negligence.
Survival
Each provision of these Conditions applies separately, even if one or more are found unenforceable in certain circumstances.
Entire Agreement. These Conditions govern our relationship with you. Any changes must be in writing and agreed upon by both parties. Your statutory rights remain unaffected.
Law
These Conditions are governed by the laws of England, and you agree to submit to the exclusive jurisdiction of the English courts.
Contact Information
For questions, please contact us at info@lifestyleecolodges.homes.
Our company details are:
Lifestyle Eco Lodges Europe Ltd, registered company number 15870848
69 Farringdon Road, London, England, EC1M 3JB.
Guarantee
If you are dissatisfied with your experience on our website, please contact us. We will do our utmost to resolve your concerns.
Privacy and Cookies (see our full Privacy Policy)
Your personal information is treated as confidential and stored securely. We comply fully with UK Data Protection and consumer legislation.
We collect personal information (e.g., name, email, postal address, phone number) when you interact with us. This data is used to process your inquiries and communicate with you. We may also collect information about your website usage through cookies and other tracking technologies, which help us improve our service.
We may share your personal information with regulatory or government authorities if required by law.
Your data is not shared with third parties for marketing unless you have opted in.
The Website uses cookies to personalize your experience. You can opt out of tracking by adjusting your browser settings.
Use of the Website
Access
Your access to the Website is granted in accordance with these Conditions. Orders placed through the Website must comply with these Conditions.
Indemnity
You agree to indemnify us fully from any claims, losses, or liabilities arising from your use of the Website or breach of these Conditions.
Our Rights
We reserve the right to modify or withdraw the Website without notice and will not be liable to you or third parties for such actions.
We may also change these Conditions from time to time, and your continued use of the Website constitutes your acceptance of these changes. It is your
responsibility to review the Conditions regularly.
Third-Party Links
We may provide links to other websites. We are not responsible for the content, privacy practices, or availability of these external sites.
Promotions and Offers
The promoter of any competition or offer is Lifestyle Eco Lodges Europe Ltd.
Competitions are open to UK residents only, excluding employees of Lifestyle Eco Lodges Europe Ltd. and their families.
By participating in our promotions, you agree to be bound by these terms and conditions.
We are not responsible for any entries not received. The rules of each promotion will be clearly stated upon announcement.
The promoter reserves the right to cancel or amend promotions due to unforeseen circumstances. Any changes will be communicated as soon as possible.
Winners will be chosen at random, and if they cannot be contacted within 14 days, an alternative winner may be selected.
Privacy Updates
Please check our privacy policy frequently for any updates. Questions should be directed in writing to [Contact Name], Lifestyle Eco Lodges Europe Ltd, [Registered office address].
PLANNING
SITE SURVEY: We conduct a comprehensive site survey at your location to ensure everything is perfect for your eco-lodge. This service is provided entirely free of charge.
PERMITTED DEVELOPMENT PLANNING: If required, we handle the planning application process for you. The cost is covered by you initially, but it’s fully deducted from your final purchase price.
This section details the process to obtain the necessary permissions to allow the installation of "Eco Lodges" within a client's residential garden areas prior to the installation of the unit.
There may be several ways of gaining the necessary permissions, which will vary depending on specific location and site constraints.
1). Permitted Development
Where the proposal falls within the scope of Permitted Development Rights, this will be the simplest route. However, it is always advisable to obtain a Certificate of Lawful Development so that there can be no doubt or challenge by the relevant Local Planning Authority, the Parish/Town Council or your neighbours.
In some cases, Permitted Development Rights may have been removed or curtailed by the Local Planning Authority. In almost all cases, we will be able to identify whether a property has had its Permitted Development Rights removed and this will be checked as the first step in the planning process.
2). Full Planning Permission
In certain cases, full Planning Permission will be required, either where Permitted Development Rights do not apply or the PD rules cannot be met.
NB - These fees will increase where:-
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The dwelling is a Listed Building
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The site is within a Conservation Area
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There is a surface water or flooding issue
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Where important or protected trees are involved
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Where other buildings are to be demolished
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Where the site is within a National Park or the Broads
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In those cases, we will need the services of other Consultants:-
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Heritage Consultant for Listed Buildings and Conservation Areas
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Arboricultural Consultant for Tree Issues
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Ecologists for building demolition to provide mitigation should protected species be discovered.
In these more complex cases, the professional Fees of JCE and other consultants will be agreed prior to seeking the necessary permission.
CUSTOMER RISK
Our nominated Planning & Architectural Consultancy (PAC) only take on cases which they think have a reasonable likelihood of success. There may be circumstances where, due to the specifics of the site itself, they will advise that an application is not made. Clients should also be aware that there are never any guarantees of success when it comes to the English Planning System and whilst our nominated PAC operates with a very high success rate, no promises can be made as to the outcome of the application's.
APPEALS
Should your application be refused, you have a right of Appeal to the Secretary of State (via the Planning Inspectorate). Each application is considered on its merits and, where we feel that you may have a reasonable chance of success at Appeal, we would be pleased to provide you with our advice together with our fee proposal at that time.